How can a unit be purchased or leased?
Each unit is privately owned. The association is not involved in the sale or leasing of units and does not operate a sales or leasing office. To find available properties, please contact a licensed real estate professional or check public listings.

Access

How is gate access obtained?
Residents must complete a Gate Registration form to be added to the gate system. Residents control entry only via key fob or remote; 4-digit entry codes are not provided. For guest access, see Gate Entry under Amenities.

How can key fobs or gate remotes be obtained?
Key fobs and gate remotes are available through the on-site office. The association can assist if office hours are not convenient. Key fobs are $35, and gate remotes are $50, payable by check only to The Greens Condominiums at West End. Each unit may have up to three key fobs. Tenants must obtain owner approval to purchase a fob or remote.

Does the association have access to units?
Unit owners are responsible for providing a set of keys to the association. Keys are used only for property emergencies. The association does not enter units for routine maintenance, smoke detector checks, or pest control without a resident or designated person present. For more details, see the Association Access to Units and Unit Keys policy.

Parking

How many vehicles may each unit register with the Association?
Each unit may register up to three road vehicles. Each unit has one garage and one reserved parking spot. No more than one registered vehicle per unit may be parked in non-reserved parking areas at a time—to park more than one vehicle, the garage or reserved spot would need to be used.

Can boats, trailers, or RVs be parked in the community?
No. Campers, boats, trailers, inoperable vehicles, and other similar items may not be parked anywhere on the property, other than in a unit’s garage, without prior written consent from the association.

Assessments

What are the assessments?
Assessments are set by the board based on the association’s approved budget. They include operating costs and contributions to the reserve fund, which covers long-term maintenance and replacement of community assets. The annual budget shows assessments by unit size, and payments are collected as a single monthly amount.

How can assessments be paid?
Assessments may be paid by electronic fund transfer via payment portal for a nominal fee (contact management for assistance), Zelle (sent to coa@greensatwestend.com), check deposited into the association’s dropbox (at the mail kiosk), check hand-delivered to the office during office hours, check sent via USPS or other courier, or online banking bill pay service. For details on collections, late fees, and fines, see the association’s Collection Policy.

Can monthly assessments change?
Yes. Assessments may vary from year to year. Each year, the board establishes a budget to set the following year’s operating and reserve costs.

Can assessments be reduced if an amenity is closed?
No. Assessments are set for the year and are not adjusted for temporary amenity closures.

Are special assessments required for maintenance?
While future requirements cannot be guaranteed, the association has not needed special assessments to cover expenses. The reserve fund is planned to cover deferred maintenance and replacement costs, with monthly assessments allocated proportionally by unit size.

What is a reserve study?
A reserve study is a long-term planning tool for community assets. It evaluates the condition and expected replacement costs of major components, helps prioritize capital projects, and establishes a funding plan for the reserve fund. The initial study includes an onsite inspection, and updates are typically conducted every 3–5 years to maintain an accurate forecast of future expenses.

Amenities

Who may use the amenities?
Amenity use is reserved for residents and their guests. When a unit is leased, amenity rights transfer to the resident, however, a tenant may sign a waiver of use to allow the owner amenity access.

May amenities be reserved for exclusive use or private events?
No. Amenities are available for use by all residents and their guests during normal hours of operation. Each unit may have up to eight guests at a time, and residents must accompany their guests while using the amenities.

Landscaping

Who is responsible for landscaping?
The association maintains all landscaped areas and owns the plants, shrubs, and mulch. Regular upkeep ensures the community’s landscaping remains consistent and well-maintained.

Can landscaping around a unit be modified?
Owners and residents may not alter the landscaping outside their units. Potted plants, decorations, bird feeders, and similar items are allowed only as described in the association’s Owners Guide to Yard Personalization. Volunteers are welcome to assist with landscaping under the guidance of the Landscape Committee.

Maintenance

Who maintains the amenities?
The association is responsible for maintaining all shared facilities and common areas. Users are expected to help keep these spaces clean. Maintenance costs are included in the association’s operating budget and covered by regular assessments.

Who is responsible for the buildings, roofs, and siding?
The association maintains the exterior of buildings, including roofs, siding, and gutters. These expenses are planned through the reserve budget and funded by regular assessments.

What maintenance is the responsibility of a unit owner?
Unit Owners are responsible for the proper care of their Unit and its Limited Common Elements. Maintenance inside a unit, including doors, windows, electrical, plumbing, and mechanical systems, is the responsibility of the unit owner. Interior finishes including drywall, fixtures, and appliances are also the owner’s responsibility. Additional specific responsibility for items located elsewhere but service only one unit, such as an air conditioner unit, are also the owner’s responsibility. Smoke detectors, however, are common elements regardless of where they are located. For more details about smoke detectors, see Resident Forms.

Does the association provide pest control?
The association maintains a pest control contract that generally includes the exterior, termite prevention, and may include interior service, depending on the terms of the current agreement. Mosquito control is not provided. For current availability of interior service, see Resident Forms.

Restrictions

What are restrictions?
Restrictions are rules established in the association’s condominium documents that guide what can and cannot be done in the community. Examples include window treatments facing the exterior, maintaining unit temperatures between 50°–78°F, and a maximum of two pets per unit. All residents and tenants are expected to follow the condominium documents. For details, review the Declaration, Rules & Regulations, and association policies prior to purchasing, leasing, or occupying a unit.

What happens when a restriction is violated?
Violations are handled according to the association’s Enforcement of Condominium Documents policy, which outlines procedures for issuing notices and imposing fines.

Can a unit be modified?
Yes, but modifications are subject to restrictions. Exterior modifications require association approval through an Exterior Modification Request. Structural, electrical, mechanical, or plumbing changes also require county permits, and copies of all permits must be provided to the association. Policies cover items such as security cameras, screen doors, floor coatings in limited common areas, enclosed porches, and French doors. Contact the association for guidance.

Can signs be placed in windows or outside a unit?
Strict limitations apply. For details, see Rules & Regulations.

Can neighbors hear each other?
Condo living involves shared walls, so some noise is normal. Residents are expected to be considerate of neighbors, and the association can assist if noise issues arise.